Privacy Policy

Information we collect

• ◆Account information such as email address, name if provided, authentication provider data, and account identifiers.
• ◆Payment and checkout status from Stripe. We do not store full card numbers.
• ◆Profile materials such as dating-app screenshots, photos, prompts, goals, preferences, match data, 30-day plan tracking, and implementation evidence you choose to provide.
• ◆Usage data such as device information, browser type, IP address, page interactions, error logs, and performance data.

How we use information

• ◆Deliver the Match Surge Profile Rebuild, complete profile revamp, professionally edited profile pictures, written 30-day plan, and support.
• ◆Manage authentication, checkout, orders, refunds, and customer communication.
• ◆Measure advertising performance, improve our service quality, prevent fraud or abuse, and keep the product secure.
• ◆Comply with legal obligations and enforce our Terms.

Profile materials and dating-app data

We use your profile materials only to provide Matchable services, support you, verify guarantee eligibility, and improve internal quality. We do not publish your private materials publicly or use them in marketing without your permission.

Service providers

We may share limited information with providers that help us operate, such as hosting, database, authentication, analytics, advertising measurement, payment processing, email, and AI tooling providers. These providers may process information only as needed to support Matchable.

Data security

• ◆We use HTTPS/TLS for data in transit.
• ◆Payments are processed through Stripe.
• ◆Access to private customer materials is limited to people and systems that need it to deliver or support the service.
• ◆No online service can guarantee absolute security, but we use reasonable safeguards for the sensitivity of the data.

Your choices

• ◆You may request access to, correction of, or deletion of your personal data.
• ◆You may ask us to delete uploaded profile materials when they are no longer needed for service delivery, legal, support, or refund purposes.
• ◆You may unsubscribe from marketing emails while still receiving service and transaction messages.

Cookies and analytics

We may use cookies or similar technologies to keep you signed in, remember preferences, measure usage, attribute ads, improve performance, and prevent fraud. Browser settings may let you control some cookies.

Age and international use

Matchable is intended for adults 18 and older. Your information may be processed in countries outside your residence, with safeguards appropriate to the service providers we use.

Changes and contact

We may update this Privacy Policy as Matchable changes. For privacy questions or requests, email team@trymatchable.com.